How managers can support mental health and improve results

Employers have increasingly shifted from reactive management of sickness absence to a proactive approach focused on well-being and employee engagement. As a line manager, you play a pivotal role in helping the mental health of your team. Here are 10 actionable tips to help you foster a healthier, more positive work environment:

1. Foster open and safe communication

Cultivate an atmosphere where employees feel safe discussing their mental health. Encourage them to share their concerns in a confidential and supportive space. Actively listen, offer empathy, and ensure workplace policies are in place to assist those who need mental health support.

2. Set clear expectations and manage goals

Clear expectations and well-defined goals help employees stay focused and reduce stress. Avoid overloading your team by ensuring workloads are reasonable and deadlines are achievable. Use one-on-one meetings to revisit goals, clarify tasks, and align responsibilities with individual strengths, ensuring each team member comprehends their role in the bigger picture.

3. Invest in training and development

Providing opportunities for skill development and career growth not only enhances employees’ confidence but also improves their overall mental well-being. When employees feel valued and empowered, they’re more engaged and fulfilled in their work.

4. Promote work-life balance

Keep your team in achieving a healthy work-life balance by offering flexible schedules, encouraging regular breaks, and ensuring they take their holiday entitlements. Provide time-management tools or resources to help them manage their workload effectively, reducing stress and improving overall well-being.

5. Provide mental health resources

Make mental health resources readily accessible. This could include employee assistance programs (EAPs), counselling services, or mental health initiatives. Regularly remind your team of these resources, how to access them, and encourage their use whenever needed.

Good mental health of the team
Good mental health of the team

6. Celebrate achievements

Recognize and celebrate your team’s accomplishments, both big and small. Acknowledging milestones boosts morale, reinforces self-esteem, and creates a culture of positivity. Encourage team members to celebrate each other’s successes as well.

7. Build a sense of community

Foster connection and belonging within your team through social events, team-building activities, or informal chat groups. A supportive, inclusive environment motivates employees and makes them feel more comfortable sharing concerns, helping to break the stigma around mental health.

8. Address conflicts promptly

Tackle interpersonal conflicts or workplace issues early to prevent unnecessary stress. When addressing concerns, actively listen to all parties involved and work collaboratively to find a fair resolution. Timely intervention promotes harmony and maintains a positive work environment.

9. Embrace flexibility

Be open to flexible work arrangements, such as remote work, part-time schedules, or job sharing, where feasible. Flexibility can significantly reduce stress and improve mental health. Check in regularly with team members to ensure these arrangements are working and adjust as needed.

10. Lead by example

Model the behaviors you want to see in your team. Prioritize your own mental health and well-being, and openly communicate its importance. Demonstrating self-care encourages your team to do the same and shows them that mental health matters.

By implementing these practices, you can create a workplace where mental health is prioritized, employees feel supported, and productivity thrives. Supporting your team’s well-being is not just good management — it’s essential for creating a thriving, engaged workforce.

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